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CloudCrowd Correction Overview
In some projects, errors in your work may be correctable. There are two types of corrections: Self-Corrections and Reviewer Corrections. However, not all projects allow both types of correction, and many projects don’t allow any corrections at all.
If you correct your work (Self-Correction), you will still receive most of the original Base Pay. A Correction Processing Fee is applied to reflect the additional review work required.
All self-corrections are subject to time limits that are usually measured in hours. These are usually put in place because of customer deadlines. If you leave for a vacation, for example, we can’t hold the work, waiting for you to sign in and apply the corrections. Or you might simply choose not to self-correct. There’s no requirement or penalty for declining to correct your own work.
While performing Self-Corrections, you are responsible for addressing any comments left by your reviewer as well as fixing additional items you find. This is your second chance to get your hard work approved.
Reviewer Corrections - formerly known as 'Fixup'
In some projects reviewers are given the option to correct errors they see in your work, rather than reject it. If this happens, there’s no penalty for you, but you don’t earn the Bonus Pay for that task.
Correction Work FAQ
How does it work?
If your task is rejected during the review process and the task is eligible for Self-Correction Work, you will receive an email notification from CloudCrowd stating that your task is available for Self-Correction Work. To access the task, click on the "Corrections" tab located on the CloudCrowd application.
What tasks are eligible for Self-Correction Work?
At this time, writing and editing projects are the only tasks eligible for Self-Correction Work.
Your work is eligible for Self-Correction so long as the following are true:
- Your overall credibility is 21 or greater,
- You have not had more than 15 Self-Correction Tasks rejected in the previous 30-day period,
- You are not locked out of the project due to failing a checktest, and
- You still have all the necessary credentials and minimum credibility to access the original task project (i.e. Editor Level 1 for Edit Documents, etc.)
How long is a task available for Self-Correction work?
There is no guarantee that a task will remain eligible for Self-Correction work. Because of the time sensitive nature of CloudCrowd work items, you may find that tasks are removed from your Self-Correction work queue. If you begin correcting a rejected task, you may submit the task even if the task's eligibility expires. However, if you exit the task without submitting the corrected task, the expired task will no longer be available.
Where do I access Self-Correction work?
All Self-Correction work is available under the 'Corrections' tab on the CloudCrowd application.
How much do I get paid for doing Self-Correction work?
Self-Correction work pay will vary depending on the project. Because your work was rejected once, we subtract a small Correction Processing Fee to cover the additional costs associated with reviewing your submitted Self-Correction work.
Are there penalties for not doing Self-Correction work?
There is no penalty for not addressing Self-Correction work. Just like all work completed on CloudCrowd, you will not receive payment for the originally rejected task.
What happens if I click 'Skip' when doing Self-Correction work?
If you click 'Skip' while doing Self-Correction work, you will not have another opportunity to correct the work. The original task will remain rejected and you will not receive payment. Please note that pressing 'Exit' allows you to come back to that Self-Correction task assuming there are no order-deadline time constraints.
I think my original work should have been approved; can I still appeal it even though it's eligible for Self-Correction work?
You may appeal rejected work that is eligible for Self-Correction work so long as you do not submit a corrected task. If you submit a corrected version of your work, the originally rejected task is no longer eligible for appeal.
Can I do Self-Correction work for a rejected Reviewer Correction Task?
Review work, including tasks for which you did Reviewer Corrections, is not eligible for Self-Correction work.
Can I appeal rejected Self-Correction work?
You may appeal rejected Self-Correction work.
Note: By submitting a self-corrected version of your task, you will no longer be able to appeal your original rejection.
I have more questions!
If you have any further questions, please use Worker Support Forums.